Rule 4 of 26 · Chapter I — Foundations of Trust
Be predictable before you are inspiring
Why this rule exists
Inspiration is overrated as a daily management tool. What a team actually needs, most weeks, is to know how you'll react before they walk into your office. A predictable manager lets people plan, take risks, and tell the truth, because they can forecast the response. An unpredictable one, warm on Monday and sharp on Thursday, makes everyone spend energy managing your moods instead of doing their work. Steadiness compounds. People will follow a calm, consistent manager further than a dazzling, volatile one.
The full rule lives in the book
How to apply it, worked examples, and when it doesn't apply are part of Rules of Calm Leadership, a premium rule book.
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